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  • We use a whole team approach to patient care
  • We show empathy – appreciating patients’ situations and providing appropriate solutions
  • We take every possible care not to hurt people
  • We go the extra mile for our patients
  • We respect patients’ time, therefore we aim to run on time
  • We listen to our patients and try to act on this information
  • We understand that most patients want to be in the practice for as short a time as possible
  • We are courteous to our patients at all times
  • We know how to give options to patients
  • We allow patients dignity to make decisions
  • We allow patients time to make decisions
  • We try to make it easy for patients to ask us questions
  • Our aim is to keep patients for life, therefore we can pace ourselves
  • Treatment can be done in stages or broken down into manageable phases of health, restoration and maintenance. Our overall goal is “completed care.”
  • We constantly try improve how we communicate with our patients
  • We constantly strive to improve our knowledge
  • We adapt our skills to improve patient care
  • Each team member has skills, abilities, knowledge and personality which we can make the most of in our pateints’ best interests

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